Our Guarantee Policy

Our Guarantee Policy:

As a professional full service florist, we 100% guarantee your satisfaction with every order. If you are not satisfied with the purchased product, we will send a replacement.

Due to the time sensitive nature of fresh flowers, we ask that you notify us within 24 hrs of receiving your order. You may call us at 404-255-3340 or email us at botanybayflorist@gmail.com.

Please consider that each design is custom made by hand by our floral artists and may vary in appearance due to seasons, regional availability or colors of on-site flowers. Our highest priority is making sure that you are completely satisfied every time you do business with our company.

We believe that customer service is the most important aspect of any business and our floral team is dedicated to achieving a superior standard of quality.